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Payment and Delivery

Payment

We accept following payment methods:

  • DEBIT or CREDIT CARDS – we propose a high-level secure online payments via bank cards. We accept Visa, MasterCard, American Express and  JCB.

  • PAYPAL – the worlds most preffered payment method.

    • Quick and easy - just an email address is needed to go through checkout process.
    • Safer and protected buyer policy – if you are not fully satisfied with your item, you can return it without any fees. See Paypal buyer protection  policy here
  • BANK WIRE TRANSFER – when Bank Wire Transfer is selected as the payment method, you will automatically receive an email confirming the account information for Caramella-online.com. Then we will reserve the purchased product/s for the order and will dispatch once the funds are deposited in Caramella Fashion’s bank account.

    It is mandatory that you send via email a scan or picture of the bank transaction within 48 hours of confirming the order. The products will be shipped once the funds have reached CARAMELLA FASHION’s bank account.

    If the scan or picture of the bank transaction is not received within 48 hours of the request, the order will be cancelled.

  • CASH ON DELIVERY – you will pay when you received the purchase.

    * Available only for Romania and Greece

Delivery

We dispatch every item in 1-2 working days (Monday - Friday). During sales or special promotions, processing times may be longer.

Our company provides worldwide express or standard shipping via TNT or BG Postal services.

The shipping cost and estimated transit time after dispatch is available here > delivery info

* Shipping price to Romania and Greece is 5 eur., the delivery time is  2 working days

We don't take responsibility for any delays, because of public holidays, weather conditions, international customs issues or any other circumstances beyond our control.